-How to add a printer
-How to access employee webmail
-How to add a shared mailbox
-How to reset your password
-How to set up mobile authenticator application
-How to connect to Eduroam Wi-Fi

Articles (24)

Pinned Article Adding Pronouns to your profile in Microsoft 365

How to Add Pronouns to Microsoft Profile

Pinned Article myOkanagan for Employees

myOkanagan is the online portal for the OC community and is a gateway to online services such as Banner, internal service requests and manual or online forms for leaves or expenses. It has custom views for Applicant, Student, Faculty or Staff focused functions. It's the starting point for online services.

myOkanagan is our administrative portal whereas Moodle is our learning portal.

Argos X FAQ

This article answers common questions about Argos X, which is a new web application that allows you to access the same reports and dashboards as in the desktop application.

Cell Phones - Rogers

Cell phone purchasing

Classroom Technology

Standard classroom and computer labs are equipped with appropriate technology for teaching.

Error Code "Invalid username/password; Logon denied" when Accessing Links through the Self-Service Hompage

This article goes over the steps on how to clear your web browser's cookies and cache to fix the "Invalid username/password; Logon denied" error on the myOkanagan portal.

Etrieve Template Feature

Etrieve templates are a new custom feature that allows originators to store data on specific forms and re-enter that data by selecting a saved template.

How to Detect and Report Phishing Emails

How to Detect and Report Phishing emails

How to reset your Okanagan College password

Step by step instructions on how to reset your password.

How to use the Email Quarantine

How to use the Email Quarantine

IT Security

The IT Security department within the IT Services portfolio is OC’s center of expertise for cybersecurity advising and activities including assessment, auditing, monitoring, investigation, technology selection, awareness training and incident response.

Managing Access to Microsoft 365 Files

This article includes the steps on how to share Microsoft 365 files with other Okanagan College members using SharePoint. These same steps can also apply to other Microsoft 365 apps such as Teams, OneDrive, and the Office 365 Suite.

Moodle for Educators

Moodle is an open source Learning Management System (LMS). It allows students to access course materials, gain feedback, upload work, see grades and much more all by logging in to their very own online account. It may be used as a primary point of contact for online classes or as a supplement to traditional classroom lectures. All work is stored and accessible from home or on-campus. Each course section has it's own unique Moodle website.

Multi-Factor Authentication (MFA)

Starting in spring 2022, Okanagan College will begin rolling out Multi-factor Authentication (MFA) to all faculty, staff, and students for Microsoft 365 and OC applications. MFA adds an additional layer to the login authentication process. In addition to the account username and password and third piece of validation is required typically from a time sensitive phone application.

Secure Print via Papercut

Intended for Faculty, allows for print jobs to be released via badge tap at the printer.

Wireless (WiFi) Access on Campus

Eduroam (education roaming) is a wireless network service that provides secure Internet access to students, staff and faculty across numerous Canadian and International education institutions. Eduroam is the preferred WiFi service for personally owned mobile device users at all campuses of Okanagan College.