 IT Services - Articles

Cell phone purchasing

Standard classroom and computer labs are equipped with appropriate technology for teaching.

Etrieve templates are a new custom feature that allows originators to store data on specific forms and re-enter that data by selecting a saved template.

The IT Security department within the IT Services portfolio is OC’s center of expertise for cybersecurity advising and activities including assessment, auditing, monitoring, investigation, technology selection, awareness training and incident response.

When you accidentally delete an email message in Outlook on the web you can recover the message if it's still in your Deleted Items folder. In some cases, you can even recover items after the Deleted Items folder is emptied.

Starting in spring 2022, Okanagan College will begin rolling out Multi-factor Authentication (MFA) to all faculty, staff, and students for Microsoft 365 and OC applications. MFA adds an additional layer to the login authentication process. In addition to the account username and password and third piece of validation is required typically from a time sensitive phone application.

This article will show you how to book meeting rooms through the default Outlook desktop application, the New Outlook desktop application, and the web version of Outlook.

Teams has all the features you're used to using with telephones, including voicemail, call forwarding, and much more. Teams calling is calibrated to work with the OC switchboard. Wherever you have Internet access this service allows you to connect to your phone local from any device, desktop, laptop or cell phone that you can connect to Teams with; on or off campus.

Traveling outside Canada requires some additional considerations.

OC Employees who are off-site can gain access to on-campus resources by creating a VPN connection using Global Protect software. A Virtual Private Network (VPN) connection makes a remote device appear to be physically on the Kelowna Campus and thus allows access to services such as shared network files, on campus printers, Banner and more. This service is normally restricted to only college owned devices.

Eduroam (education roaming) is a wireless network service that provides secure Internet access to students, staff and faculty across numerous Canadian and International education institutions. Eduroam is the preferred WiFi service for personally owned mobile device users at all campuses of Okanagan College.