Staff Knowledge Base Articles

Check out these Staff Knowledge Base Articles for all things Staff related.

Categories (6)

FAQs

-How to add a printer
-How to access employee webmail
-How to add a shared mailbox
-How to reset your password
-How to set up mobile authenticator application
-How to connect to Eduroam Wi-Fi
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New Employee Articles

-Guide on long-term record storage and retrieval process
-How to access employee voice mail (Teams)
-How to add a printer
-How associate your salto card to the OC Ricoh printer
-How to download M365 on your personal device
-Connecting the Global Protect VPN
-How to connect to Eduroam Wi-Fi
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Microsoft

-Microsoft office
-Junk mail
-Outlook quarantine
-Recover email
-Outlook room booking
-Adding Shared Mailbox to Mobile Device
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Teams

-Request-a-Team
-Teams phone
-Voice mail (Teams)
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Software

-Adobe
-Argos
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Network

-Traveling outside Canada and using OC resources
-VPN Global protect
-Wireless
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Articles (3)

Adding Shared Mailbox to Mobile Device

How to Backup Data, Chrome Bookmarks and Passwords

How to make sure Data is backed up to one drive and Chrome browser bookmarks and passwords are backed up to onedrive for Re-image or Windows 11 update

Staff Departure Checklist