Introduction to IT Services

IT Services at Okanagan College provides comprehensive technology support for staff, faculty and students across all campuses.

We Provide ...

• IT Helpdesk support
• Online learning technology including Brightspace, Zoom and streaming hardware
• Enterprise application support (Banner, myOkanagan, FAST, Argos)
• Assistance with computer problems
• Wireless, telephone and email support
• Classroom and office technology support
• IT Security for continuous cybersecurity advising and activities including assessment, monitoring and incident response
• Support for IT-related Projects and Business Engagement

Top 3 Articles for New Employees:

• Getting help from IT Services
• Mulit-factor Authentication 
• IT Security

Full List of Recommended Articles:

• Getting help from IT Services
• Quick Reference: Logins
• Mulit-factor Authentication
• myOkanagan Portal
• Microsoft Office 365
• Wireless ( WiFi ) Access on Campus
• Telephone Services
• Voicemail
• Off-Campus File Access
• Brightspace
• Classroom Technology
• IT Security
• Company Portal
• Article - Laptop / Desktop Initial Setup