1. Navigate to the Calls tab in Teams.
2. Type the recipient's name into the dialpad and hover over their icon. If it says Available, press the phone icon in the top right corner to call. Alternatively, click or type the desired local.

Call external numbers directly from your dialpad under the Calls tab in Teams.

Call external numbers directly from your dialpad under the Calls tab in Teams. Dial 1, followed by the phone number.

Please note that international calling is currently a work in progress.

It is possible to dial touch tones (e.g. "Press 1 for IT support, press 2 for People Services").

• Internal call (OC user): Click More (the three dots), then click Dial pad.
• External call: Click Keypad.

1. While in a call, select More actions (...) then Transfer.
2. Start typing the name of the person you want to transfer to and select them when they appear.

1. Click the three dots (...) in the top right corner beside your profile picture.
2. Click Settings, then Calls.
3. Under Call answering rules, choose Forward my calls, then select where you want calls to go: voicemail, another person, or a call group.

Go to the Calls tab and select Voicemail from the History row near the top of the centre column. You can listen to recordings and read automatic transcriptions. A written transcript will also be sent to your email.

1. Click the three dots (...) in the top right corner beside your profile picture.
2. Click Settings, then Calls.
3. Under Call answering rules, change If unanswered to Voicemail.
4. Under the Voicemail subsection, click Configure voicemail.
5. Record a greeting and set call answer rules as desired.

1. Click the three dots (...) in the top right corner beside your profile picture.
2. Click Settings, then Calls.
3. Scroll to the bottom to see the call groups you are a member of.
4. Flip the switch to log yourself in or out of a call group.

1. On the login page of your Yealink Teams device, follow the link shown: https://microsoft.com/devicelogin — open this in the browser where you are signed in to your @okanagan.bc.ca account.
2. Enter the code shown on your Yealink device.
3. Sign in with your @okanagan.bc.ca account information.

1. Click the three dots (...) in the top right corner beside your profile picture.
2. Click Settings, then Calls.
3. Near the bottom, find Ringtones and select your desired ringtone.

If you are using a work computer, simply turn off Teams or close your computer.

If you have Teams on your mobile device, you can set Quiet time:

1. Open the Microsoft Teams app on your phone.
2. Click your profile picture in the top left corner.
3. Click Notifications.
4. Under Block notifications, click During quiet time.
5. Configure Quiet hours and Quiet days as desired.