September - April
May - August
Monday - Thursday
8 a.m. – 7 p.m. *
8 a.m. – 4:30 p.m.
Friday
* No walk-ins after 4:30 p.m. Call for phone support 4:30 p.m. – 7 p.m.
Complete the service request form, including a brief description of the problem and any error messages. If you are unable to complete the online form or are at risk of canceling a class due to a failure in technology, please contact the IT Helpdesk directly
Service Request
Additionally the Service request form can be found via the myOkanagan Portal: myOkanagan > Employee > TDX Requests > IT Services
Call our helpdesk and speak with one of our technicians. Call : Local call: 250.762.5445 x4444 or toll free: 1.866.839.4032
Email support@okanagan.bc.ca to automatically create a service request. Include a brief description of the problem and any error messages.
For questions or concerns, to report a suspicious email, cyber-threat incident or activity, or if you clicked a bad link, please contact IT Security. Email : ITSecurity@okanagan.bc.ca
Web: https://www.okanagan.bc.ca/it-services/it-security
The Business Solutions Team, as part of the IT Services portfolio at OC, provides project management and technical expertise on strategically aligned IT projects. Through a collaborative framework, we coordinate the efforts and activities of cross-functional teams to drive a project to completion. Our goal is to increase communication, promote a culture of high standards, expectations, and continuous improvement all while meeting an identified need effectively and efficiently. Email : ITProjects@okanagan.bc.ca
Web: https://www.okanagan.bc.ca/it-services/it-projects
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