Microsoft 365 Outlook - Recover Deleted Email

M365 Outlook - Recover Deleted Email

When you accidentally delete an email message in Outlook on the web you can recover the message if it's still in your Deleted Items folder. In some cases you can even recover items after the Deleted Items folder is emptied.

You can also recover a deleted folder (with all of its messages) if it's still in your Deleted Items folder. Unfortunately, you can't recover a folder that's been permanently deleted. But you can use the steps in this topic to recover messages that were in a folder when it was permanently deleted.

Deleting Email

When you normally delete an email message in Outlook on the web it actually moves the email into a folder called Deleted Items.

You can permanently delete an item, or you can empty the Deleted Items folder, or you can set the system to conditionally permanently delete items on exit or after a certainly period of time. Even then some items can be recovered for up to 30 days.