Step 1
Open a Private or Incognito window for your preferred web browser(Edge, Chrome, Firefox, Safari)
Go to any of the following website.
https://myokanagan.bc.ca
Note: Current students, staff and faculty can also reset their password using from any of these sites as well.
https://mymoodle.okanagan.bc.ca
https://outlook.com
https://office.com
You will need to click on the Sign In/Log In buttons.
Step 2
Enter your college email address
Students will be the following format firstname.lastname@myokanagan.bc.ca
Staff/Faculty will be this format first name initial and then last name with no dot followed by @okanagan.bc.ca Example aduffy@okanagan.bc.ca
Click on NEXT
Step 3
Click on FORGOT PASSWORD
Step 4
Fill in the Captcha.
Note: it is not case sensitive.
You can click the Refresh button if the Captcha is too difficult to read
Then click NEXT
Step 5
You can pick your method of Multi Factor Authentication.
If you get an error at the screen you will need to reach out to IT Services to verify your account and get assistance setting MFA methods
Step 6
Set your new password.
Important Note: New password should be at least 8 digits long with 1 Number, 1 sign, 1 upper-case and lower-case letter.
This password will be valid for MyMoodle, MS Office, OC Email, and MyOkanagan accounts
Need More Assistance?
Watch the video for step by step instructions