Helpdesk Hours - Technical Support
Monday - Friday: 8 a.m. – 4:30 p.m.
Submit a Service Request
Complete the service request form, including a brief description of the problem and any error messages.
If you are unable to complete the online form or are at risk of canceling a class due to a failure in technology, please contact the IT Helpdesk directly
Additionally the Service request form can be found via the myOkanagan Portal:
myOkanagan > Employee > TDX Requests > IT Services
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Email or Phone for Support
Call our helpdesk and speak with one of our technicians. Call :
Local call: 250.762.5445 x4444 or toll free: 1.866.839.4032
Email support@okanagan.bc.ca to automatically create a service request. Include a brief description of the problem and any error messages.
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Report an IT Security Incident
For questions or concerns, to report a suspicious email, cyber-threat incident or activity, or if you clicked a bad link, please contact IT Security.
Email : ITSecurity@okanagan.bc.ca
Web: https://www.okanagan.bc.ca/it-services/it-security
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IT Projects and Business Engagement
The Business Solutions Team, as part of the IT Services portfolio at OC, provides project management and technical expertise on strategically aligned IT projects. Through a collaborative framework, we coordinate the efforts and activities of cross-functional teams to drive a project to completion. Our goal is to increase communication, promote a culture of high standards, expectations, and continuous improvement all while meeting an identified need effectively and efficiently.
Email : ITProjects@okanagan.bc.ca
Web: https://www.okanagan.bc.ca/it-services/it-projects
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