Copied Exams using Respondus LockDown Browser Not Working

If you have a red text error message on exams that use Respondus LockDown Browser then these quick steps will help to fix the issue. This should be checked ahead of delivering an exam to students.

Turn Respondus LockDown Browser ON & OFF

If you are using Respondus Lockdown Browser then you may encounter an issue where there is a red text error message saying the exam is not available.

To fix this:

1. Go to the Respondus LockDown Browser Dashboard.
2. Select the Settings for your exam.
3. Change the LockDown Browser Settings from "Require" or "Don't Require" (whichever is not selected) then "Save + Close". 
4. Repeat the step above if you need to switch it back to the setting you require for your exam and then "Save + Close".
5. Check to see if the red error text has disappeared. 
6. Switch your role to Student and check that students can start the exam.