Summary

BrightSpace Courses Are Greyed Out
You can see your courses, but you cannot open them

Body

BrightSpace Courses Are Greyed Out

You can see your courses, but you cannot open them

Information

If your courses appear greyed out in BrightSpace and cannot be clicked, you are likely enrolled in the course, but it has not yet been made available to students.

1 Check Your Course Start Date

Courses in BrightSpace become available based on dates set by your instructor. If the course start date has not yet arrived, the course may appear greyed out and cannot be opened.

2 Wait for Course Access

Many instructors open their courses on or shortly before the first day of classes. Once the course becomes available, it will no longer appear greyed out and can be accessed normally.

3 Contact Your Instructor

If your class has already started and the course is still greyed out, contact your instructor to confirm that the course has been published and made available to students.

4 Contact IT Services

If your instructor confirms the course should be available and you still cannot access it, contact the IT Service Desk and include:

Your student number
The course name(s)
A screenshot showing the greyed-out courses

Important: Seeing a course listed in BrightSpace does not always mean it is available for viewing. Access is controlled by course availability settings and dates established by your instructor.

Details

Article ID: 16711

Created

Thu 9/3/26 6:26 PM

Modified

Thu 9/3/26 6:26 PM