Fixing Zoom Breakout Rooms Not Working in Moodle

If breakout rooms aren’t showing up or working in Zoom meetings launched from Moodle, follow these steps to reconnect your Zoom account and review key settings.

1. 1. Sign out of Zoom completely

   Log out of Zoom in both the desktop app and your browser.

   

2. 2. Go to zoom.com and sign in

   Open a browser, go to zoom.com, click Sign In, and log in with your college Zoom account (the same email used in Moodle).

   

3. 3. Check your Zoom Profile

   On your Profile page, confirm your account type is Licensed and your email matches your Moodle account.

   

4. 4. Turn on Breakout Rooms

   Go to Settings → In Meeting (Advanced) and switch Breakout room to ON. (Optional) Enable Allow host to assign participants… if you pre-assign rooms.

   

5. 5. Open Zoom activity in Moodle

   In your Moodle course, open the Zoom activity.

6. 6. Start the meeting from Moodle

   Launch your Zoom session directly from the Moodle Zoom link (not the standalone Zoom app), then test Breakout Rooms.